Knowledgebase: Getting Started
Login URLs You Need to Know
Posted by on 25 October 2013 04:43 PM

Below are a list of some of the most important login URLs you will need to manage your domain and hosting accounts.

Note: the examples below assume your domain name is example.com, the IP address of your server is 1.2.3.4, and the actual server you are located on is myserver.asmallorange.com.

Client Area (Billing)

Login URL: https://billing.cirtex.com/

Log in with the email address and password that you signed up with. This information is in your Order Confirmation email. If you cannot remember your password or otherwise have problems getting access, you'll need to submit a ticket and verify your identity before we can reset it manually for you.

cPanel (your control panel)

Login URL: http://example.com/cpanel

Use your domain name to log in. You can also use the IP address in the welcome email that you received (or the server name) to log in:

http://example.com
http://1.2.3.4/cpanel
http://1.2.3.4:2082
http://myserver.cirtexhosting.com/cpanel


If you cannot remember your password or otherwise have problems getting access, you'll need to submit a ticket and verify your identity before we can reset it manually for you.

Webmail (getting your email through a browser)

Your webmail login is separate from cPanel login information. 

http://example.com/webmail
http://example.com:2095

Log in with the full email address and password you created for that address.  If you need to reset a password, you can do that in the Add/Remove/Manage Accounts in the Mail section of cPanel. Just click Password next to the email address you need to reset.

WHM (Webhost manager)

http://1.2.3.4:2086
http://example.com/whm

If you cannot remember your password or otherwise have problems getting access, you'll need to submit a ticket and verify your identity before we can reset it manually for you.

Secure Logins Using SSL

If you are in a public area or otherwise do not wish to submit your password in plain text, you can use cPanel's secure logins. You can use the IP address or server name to log in.

http://1.2.3.4:2082 (cPanel Standard)
https://1.2.3.4:2083 (cPanel Secure)

http://1.2.3.4:2086 (WHM Standard)
https://1.2.3.4:2087 (WHM Secure)

http://1.2.3.4:2095 (Webmail Standard)
https://1.2.3.4:2096 (Webmail Secure)

Support Help Desk

To get in touch with Support: http://www.cirtexhosting.com/contact.

This is a separate system and is not tied to your Client Area or cPanel account. You do not need to log in in order to submit a ticket.

To submit a ticket, you can submit a ticket or send an email to: support@cirtexhosting.com.


When you submit a ticket using an email address for the first time, we will create a login with your email address and assign you a password. The system will send you an email with the Ticket ID, the email address and password. If you submit multiple tickets with the same email address, you will be able to view each of those tickets and their status/resolution. If you submit a new ticket from a different email address, then that email address will receive a new login, password, and will only be able to view tickets submitted using that email address.

 

See also Logging Into WHMSetting Up an Email AddressAccessing Your cPanel Account

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