Knowledgebase: Email
Change Your Email Password
Posted by CTX Admin on 15 May 2014 12:00 PM

You can make changes to your email account through cPanel or webmail. The instructions below will guide you through changing your email password via either method.

Changing Your Email Password through Webmail

The email account owner can use this method to change the existing password for an email account. It requires the owner to know the old password before a new one can be set. Scroll further down for a way to reset without knowing the old password.

To change your email password:

  1. Login to Webmail
  2. Click Change Password

    Webmail

  3. In the Password text field type the new password for the email address
  4. In the Password (Again) text field type the new password again
  5. Click Change Password

You should receive a confirmation page showing that your password was successfully modified.

Changing Email Password through cPanel

If the email account owner has lost or forgotten the password, the password can be changed through cPanel. This method does not require the old password.

  1. Log into cPanel
  2. In the Mail section, click Email Accounts

    Email Accounts

  3. To the right of the appropriate email account, click Change Password
    This will open the Change Mail Account Settings menu.

    Change Password

  4. In the Password field, type the new password
  5. In the Password (Again) field, type the new password again
    Note: the Strength Meter will indicate the difficulty of the password you select. We highly recommend that you use a strong password.

    Type your password
     
  6. Click Change Password to set the new password

 

See also Create an Email Auto-Responder in cPanel



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