Knowledgebase: FTP Access
FTP Timing Out, Not Connecting
Posted by Cirtex John on 16 March 2007 02:40 AM

Are you having trouble with your FTP timing out or not connecting? First, be sure to check out our cavalcade of FTP tutorials at

If your FTP is still timing out, please make sure you

  1. Turn off your firewall
  2. Turn ON "Passive" or "PASV" Mode for your FTP client, usually in the options/preferences section

If you still have further issues please contact our Support department so we can help you out ASAP!

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