Knowledgebase: Email
Access Your Email Through cPanel
Posted by CTX Admin on 31 December 2014 02:03 PM

There are several ways to read your email. Normally, users will go to example.com/webmail (where 'example.com' is your actual URL) and login. See our Set Up an Email Address and All About Webmail, POP3, IMAP and SMTP articles for more info.

To access different email accounts through cPanel as the administrator:

  1. Log in to cPanel

  2. Click on the Email Accounts icon (not the Webmail icon!)

    Email Accounts

  3. Find the email account you wish to access in the list of email accounts

  4. To the right of the email account you want to access, click More, and then click  Access Webmail

    Access Webmail

    A new page asking for your password will appear. 

  5. Enter the correct password (if you need to force your way in, you can reset the email password with the Change Password link on the previous page)

  6. Click on the web mail application that you would like to use:

    • SquirrelMaill

    • Horde

    • RoundCube

You have now accessed your email through cPanel!

Note: the Webmail icon in cPanel does NOT take you to the email accounts you created for yourself and your users.  Instead it shows you the default email account for your hosting account where server messages are sometimes sent.  Follow the directions above to use webmail for your email accounts.



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