Knowledgebase: Email
Set Up Email for Outlook or Thunderbird
Posted by CTX Admin on 31 December 2014 02:27 PM

For an explanation of Webmail, POP3, IMAP and SMTP check out our overview.

POP/SMTP Setup

Thunderbird

If you're using Thunderbird for the first time, skip to step two. To set up email on Thunderbird:

  1. Open Thunderbird and click Tools, then Account Settings, then Add Account

  2. Type the name that will appear on your email and your email address and fill out any requested information

    Thunderbird needs to know your incoming (POP/IMAP) server and your outgoing (SMTP) server. Depending on whether or not this is your first email account on the mail application, the SMTP server may or may not already be filled in for you. The domain for ingoing and outgoing mail is 'mail.yourdomain.com', whether you use POP or IMAP.

  3. Fill out the incoming and outgoing server info; see info above

    The username for your main account (the username you use to log into cPanel) is simply the username. All secondary email accounts (ones you've added through cPanel) use a login with the format 'username@yourURL.com'.

  4. Fill out your username and any other requested information

  5. Type in a name for your new account, which will appear in Thunderbird's account listing

  6. Click Next and then Finish

Outlook

To add an Outlook email account:

  1. Click Tools, then Email Accounts, then Add a New E-mail Account

  2. Choose either POP or IMAP when referencing access to your mail, as we support both kinds

  3. Click Next

  4. Fill in all the available fields with your personal info, username info, and domain info for mail

    The username for your main account (the username you use to log in to cPanel) is simply the username. All secondary email account (ones you've added through cPanel) use a login with the format 'username@yourURL.com'.

    The domain for ingoing and outgoing mail is 'mail.yourdomain.com' (where 'yourURL.com' is your website URL), whether you use POP or IMAP.

  5. Click Next

  6. Click More Settings and change the name of the account to something more friendly and easier to remember

  7. Turn on SMTP Authentication to send mail through our servers by ticking the My Outgoing Mail Server Requires Authentication box (leave the rest of the options alone, as they are set correctly)

  8. Click OK

  9. Click Next

You're done!
 

See also All About Webmail, POP/IMAP and SMTP

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