Knowledgebase: cPanel
Create a URL Redirect
Posted by Cirtex John on 16 May 2008 07:00 PM

The Redirects tool in cPanel will allow you to redirect your website's visitors from a source URL to a target URL. Like, if you want to direct your customers who would normally hit to, you would set up a redirect in cPanel to do so.

WARNING Never create a redirect for '' to '', or from '' to ''. Doing either will cause an infinite loop - visitors going back and forth between URLs. If you need to control the 'www' and index page, you must use mod_rewrite by adding .htaccess code.

Set Up a Redirect

  1. Log into cPanel

  2. Navigate to the Domains section and click the Redirects icon

  3. From the Type dropdown menu, select which type of redirect is to be used:

    • Permanent 301 is a redirect that will update the visitor's bookmarks and direct search engines to the new site.

    • Temporary 302 is a redirect that will redirect the visitor or search engine but will not update the bookmark, and search engines will continue to index to the original page.

  4. From the "http://(www.)" dropdown menu, choose the domain name you would like to redirect
    Note: if you would like to redirect a single page or directory, you can use the adjacent text field to enter the name of the folder or file.

  5. In the "redirects to" field, enter the full URL of the page to which you will be redirecting

    Note: you must enter the protocol (e.g. 'http://', 'https://' or 'ftp://') as well in order for the domain URL to be accepted.

  6. Select one of the following 'www' redirection options to dictate whether or not the domain will be redirecting:

    • Only redirect with 'www' - only redirects visitors that type 'www.' as part of the URL.'

    • Redirect with or without 'www' - redirects all visitors regardless of if they use 'www.' or not.

    • Do Not Redirect 'www.' will not redirect visitors that use 'www.' as part of the URL

  7. Click the Wild Card Redirect option, if you want to set up a redirect to the same file on a new destination:

    • With Wild Card Redirect, '' will redirect to ''.

    • Without Wild Card Redirect, '' will redirect to ''.

  8. Click Add to create the redirect as specified

Now when visitors type the exact URL that you specified, they will be redirected to the target site you assigned.

See also htaccess, Apache and Rewrites

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