Knowledgebase: Our Policies
Backup Policy
Posted by on 24 May 2013 11:12 AM
From the Terms of Service:
While CirtexHosting Software attempts to keep regular backups of data stored on our systems, 
CirtexHosting Software does not guarantee the existence, accuracy, or regularity of its backup 
services and, therefore, the client is responsible for making backups of data. CirtexHosting Software 
does not guarantee that its backup procedures will prevent the loss of, alteration of, or improper 
access to our clients' information.

While Cirtex Hosting has two backups systems in place for shared hosting customers we strongly encourage you to keep your own periodic backups. No backup system is foolproof, so keeping your own account backup will help prevent catastrophic data loss.

VPS Customers

The VPS servers are not managed servers and do not have backup systems in place by default. We have a simple how-to document for configuring cPanel/WHM to create a daily/weekly backup on the server, as well as configuring it for offsite, remote backups.

Dedicated Customers 

Please contact support@cirtexhosting.com for information on your dedicated server's backup configuration.

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