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Knowledgebase : Email
     
Confused about the difference between Webmail, POP3, IMAP and SMTP? No fear, read on... _NOTE:__ the examples here assume you have example.com as your domain name._ WEBMAIL If you're relatively new to using email, or new to having your own domai...
It's easy to create an email auto-responder from your cPanel account. To create an email autresponder: * Log in to your cPanel account [1] * Click Auto Responders in the Mail section of your cPanel dashboard * Click the Add Auto Responder bu...
To get the scoop on creating email accounts using a variety of applications (Outlook Express [1], Eudora [2], IncrediMail [3], Netscape [4], Pegasus [5]) check out our video Email Tutorials [6]. _See also Set Up Catchall Email [7], Access Your Webma...
If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find it: * Log ...
There are several ways to read your email. Normally, users will go to example.com/webmail (where 'example.com' is your actual URL) and login. See our Set Up an Email Address [1] and All About Webmail, POP3, IMAP and SMTP [2] articles for more info. ...
If you've configured your cPanel hosting account to use the Spam Box feature of SpamAssassin, mail identified as spam will be placed in a spam folder. You will not immediately see the spam folder in webmail if you have not created or subscribed to it, ...
Check out our simple how-to video [1] about Webmail here [2]. See the links below to learn a little bit more about webmail as well. _See also Set Up an Email Address [3], Explanation of Webmail, POP3, IMAP and SMTP [4]_ Links: ------ [1] http://www...
You can make changes to your email account through cPanel or webmail. The instructions below will guide you through changing your email password via either method. CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL The email account owner can use this me...
CONFIGURE EMAIL ON MOBILE DEVICES This guide assumes that your email is to be received by the server with us and not Google Apps [1] or any other third-party service. This guide also assumes that the email client will be configured for one of your cPa...
This simple guide should walk you through setting up your domain to work with Google Apps (Mail). * Login into your CPANEL (which is usually available at 'http://yourdomain.com/cpanel' -- where yourdomain.com is your actual domain name) * N...
_NOTE: before you set up your Mac to receive your mail you will need to follow this guide [1] to make sure you've added the email account in your cPanel._ SETTING UP YOUR EMAIL ACCOUNT IN MAC MAIL To set up your email account in Mac Mail (for Mac O...
Account and user level filters control how your incoming email is handled, helping to ensure that you receive more mail and less spam. cPanel allows you to manage filters for each email account on your domain. This can be useful for discarding spam, re...
DomainKeys Identified Mail (DKIM) is the successor to DomainKeys (DK). It is a feature that helps to prevent spam by verifying the sender of incoming emails and checking for modifications to the original message. It is recommended that everyone begi...
The following file extensions are blocked in Email Attachments because they're known for having trojans and causing security issues. Here's the full list that is not allowed for email extensions and will be discarded if you send them attached. ade:adp...
Assuming your domain is example.com, you'll need to CONFIGURE YOUR POP3 OR IMAP INFORMATION AS FOLLOWS: * _POP3/IMAP server:_ mail.example.com, port 110 for POP3 and 143 for IMAP * _Username:_ username@example.com --> This is the email addr...
If your Boxtrapper is broken or giving you errors when any emails are sent inbound into your address, and no notifications are being sent out, please follow the procedures below: * Disable Boxtrapper on email account * Delete Email Account * Recrea...
This simple guide should walk you through setting up your domain to work with Google Apps (Mail). 1. Login into your CPANEL (which is usually available at http://yourdomain.com/cpanel -- where yourdomain.com is your actual domain name) 2. Navigat...
CONNECTING TO SSH * Open Putty [1] * In the Hostname field, type in your server's IP address (this should've come in your welcome email, you can also see it from your cPanel home dashboard in the left-hand side toolbar) * Tick the SSH o...
If you have an iPhone you may have noticed that sometimes it won't allow you to move your deleted mail to your trash. This issue is most likely caused because of use of IMAP, and having all sent trash being set to local. To remedy this problem follow ...
If you have an iPhone you may have noticed that sometimes it won't allow you to move your deleted mail to your trash. This issue is most likely caused because of use of IMAP, and having all sent trash being set to local. To remedy this problem follow ...
Email addresses on a SINGLE OPT-IN LIST are not confirmed. Anybody can submit anybody's address to the list, and it will be there until it is unsubscribed. This will be treated as spam. On a DOUBLE OPT-IN LIST, all email addresses must be confirmed be...
This problem does not effect users that are using WebMail to access their email. It occurs to customers of few ISPs which are also doing this, including: MSN, Optimum Online, Charter and few others. Your ISP could've just started doing this recently. ...
WHAT IS BLACKLISTING? When someone sends out spam, it is possible for the recipient of the email to mark the email as spam. When an email message is flagged as spam, the email is reviewed for blacklisting. If the email is determined to be spam, the IP...
This guide will walk you through setting up a SPF record for your Google Apps mail. In order to create a SPF record for your domain, from your cPanel dashboard: * Navigate to cPanel and then Advanced DNS Zone Editor _NOTE: if you have more than o...
By default, email is not configured for new accounts on Cirtex's servers. You can create email addresses for each account you wish to use, however. _NOTE: the following examples assume your domain name is called 'example.com' and your cPanel usernam...
Be careful when setting up a catch-all [1] (default) address as it can increase the possibility of becoming a victim of spam. A default address allows all mis-routed or mis-addressed emails to be sent to your default email address rather than bouncing....
For an explanation of Webmail, POP3, IMAP and SMTP check out our overview [1]. ​POP/SMTP SETUP THUNDERBIRD If you're using Thunderbird for the first time, skip to step two. To set up email on Thunderbird: * Open Thunderbird and CLICK TOOLS, ...
It's easy to set up mail forwarding right from your cPanel account. In the Forwarders section of cPanel you can set up a particular email address to act like a redirect to another one. To set up mail forwarding: * Log in to your cPanel account [...
_Instructions applicable for Apple iPhone/iTouch._ BEFORE YOU BEGIN Some more important notes before we begin: * Make sure the email address(es) you will be sending from have been authorized for your account in your cPanel. * Check that...
HELP WITH EMAIL TRANSFER Worried about keeping all your existing email accounts when you switch hosting? * _If your PREVIOUS HOSTING COMPANY USES CPANEL and you are transferring to a Cirtex Hosting account with cPanel, then WE CAN MIGRATE YOUR C...
cPanel's Email Trace feature is intended for troubleshooting email routing issues. With this tool you can pinpoint problems with email delivery by tracing delivery attempts and routes with the click of a button. To search email delivery attempts with E...
If you do not see RoundCube Webmail link inside your cPanel webmail section, then please get in touch with Support [1]. You can access in certain themes of cPanel only, under "Webmail" or via direct link (where 'yourdomain.com' is the actual URL of your...
If your Sent, Trash, Drafts, Junk and other IMAP folders are missing, subscribe to them again to make them appear. HORDE * Click the Folders icon at the top of the screen * Choose the Rebuild Folder Tree option from the dropdown box * ...
GMAIL * Log in to Gmail * Open the message you'd like to view headers for * Click the down arrow next to Reply, at the top of the message pane * Select Show Original MICROSOFT OUTLOOK * Open a message * On the Messag...
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