RSS Feed
Knowledgebase : Our Policies
     
By default, your account is automatically renewed at the beginning of the next billing period to avoid service interruptions. This was specified in the Terms and Conditions [1] you agreed to when you sign-up for a new account: _Customer agrees to f...
From the Terms of Service: _While CirtexHosting Software attempts to keep regular backups of data stored on our systems, CirtexHosting Software does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, the client i...
We're sorry to hear about the trouble you're having with your site(s) during our migration process! We try to manage migrations in a way that has as little effect on customer's sites as possible. Some quick facts about our migration that may clear some...
There are new, as of December 2013, regulations and procedures for ICANN [1]'s Registrar Accreditation Agreement. VALIDATING REGISTRANT EMAIL ADDRESSES Starting in January 2014, the registrant contact will need to be validated upon the purchase or ...
You are allowed to host mp3 files, but you may not host any files with a copyright belonging to someone else, unless you have the owner's written consent. IF YOU ARE ON A SHARED ACCOUNT, we do not offer temporary disk space upgrades; you would just ...
Below is some information about legal and acceptable content that you can host on a website with our services. For more information, we recommend reviewing our Terms of Service [1]o. DO YOU ALLOW SITES TO ADVERTISE FOR MONEY? Yes, we allow sites to...
In an effort to better engage with our customers, Cirtex Hosting is active on Facebook [1], Twitter [2], in various web hosting forums, and on various blogs. This article was written to give our customers a better idea of what to expect from our engage...
If you want to have a website where you allow visitors to upload and share movies, audio files, or images (file sharing), then you will need to purchase a VPS or Dedicated Server plan. Such file sharing is not allowed on our Shared and Reseller Host...
Cirtex Hosting will never release confidential customer or account information without permission from its customers, unless it is required to do so by law. To obtain any non-publicly available information about a customer of Cirtex or about any websit...
In accordance with the sanctions programs administered by the U.S. Department of the Treasury, Cirtex Hosting is prohibited from doing business with anyone from certain countries, including Cuba, Iran, North Korea, Sudan and Syria, or with Specially De...
GENERAL POLICIES REGARDING LIMITS We do not have a limit to the number of visitors. However, there is a physical limit our network can handle. There is no way to determine the maximum number of visitors your site can sustain. Each site is different...
Help Desk Software by Kayako fusion