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Knowledgebase : Getting Started
     
LOG INTO YOUR CPANEL ACCOUNT Instructions on how to access your cPanel and Customer Area are emailed to you when your account is provisioned. Follow the instructions and get in touch [1] if you have any issues. If you have lost the email with the inst...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
Below are a list of some of the most important login URLs you will need to manage your domain and hosting accounts. _NOTE:__ the examples below assume your domain name is example.com, the IP address of your server is 1.2.3.4, and the actual server y...
If you're having issues logging in to your Customer Area and need to reset your password: * Go here: [1]https://billing.cirtex.com/pwreset.php [2] * Enter the email address associated with the account and click Submit _NOTE: You will receive an e...
We have a great treasure trove of online video tutorials that can help you manage your account with ease and confidence. Check out our extensive list of cPanel, Email, DNS, FTP, WHM, and Site Builder tutorials: http://www.cirtexhosting.com/support [1]. L...
The browser's cache temporarily stores images, scripts, and other parts of websites you visit in order to speed up your browsing experience. This article describes how to clear the cache. To clear your cache on your GOOGLE CHROME browser: * Clic...
Also known as a landing page or an under-construction page, a one-page site is the perfect solution for a temporary place holder OR as an efficient single page website. The site could tell visitors that your real site is coming soon, and list any impor...
Cirtex offers several ways to receive support, including over the phone, live chat and support tickets (email). While many common issues can be handled through live chat or over the phone, some issues are more appropriately handled by creating a support t...
SOME PRE-MOVE TIPS There are a few things you need to think about as you prepare to leave your old web host and move/create your website(s) here at Cirtex: * Any permanent records you need from your old host should be screen captured or printed,...
It's easy to get overwhelmed with starting a new website. You snag a cool domain, get hosting set up and BOOM, now you have to actually get a website up on the web. If you've never created a webpage before perhaps paying for a designer to do it is a gr...
When you encounter an issue and get in touch with us, sometimes it's hard for us to replicate or see exactly what you're going through. We know this can be frustrating! You may be asked to provide a screenshot to help us better assist you. Screenshots,...
For this guide we're going to demystify WordPress a little bit and show you how easy it is to move a WordPress installation from your current host to Cirtex Hosting. You'll gain an understanding of the basic components of WordPress and see how moving t...
SHARED HOSTING SETUP TIME Shared hosting accounts are set up within 24 hours. In most cases, accounts are set up within an hour or two. If you have been waiting for 24 hours and haven't received your welcome email, please read below. DELAYED ACCOUNT...
When registering a .us domain with Cirtex Hosting, you'll come across a few settings that may not be very clear just by looking at them. You'll arrive at a screen asking about a Nexus code. Here is a list of the different Nexus codes to choose from...
The following is a list of commonly used ports that that we use here. CPANEL cPanel 2082 (SSL 2083) WHM 2086 (SSL 2087) Webmail 2095 (SSL 2096) Webdisk 2077 (SSL 2078) EMAIL POP3 110 (SSL 995) IMAP 143 (SSL 993) SMTP 25 26 465 587 (SSL avai...
Propagation is the process of updating a domain with new nameserver (DNS) information across all the servers and computers in the world via the internet. Until the propagation process is complete, a domain and its emails will not work consistently. ...
RSS (Really Simple Syndication) feeds provide news headlines, brief article descriptions and links in an xml file that is automatically updated whenever those headlines change. This allows you to receive notification of new content in your own environm...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
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