If you receive a 503 Service Unavailable error message when trying to go to your website, please review the information below. You can always contact Support [1] via live chat regarding this issue. WHAT IS A 503 ERROR? A 503 error message indicates...

To modify a user's bandwidth from WHM: * From the Main section of your WHM dashboard click Account Functions * Click Limit Bandwidth Usage * Select a customer by domain or username and click the Limit button * Enter the new limit in the blank...

CHANGE SYSTEM TIME ZONE The time zone used on your Linux system is set in the /etc/localtime file. To replace the /etc/localtime file with the correct time zone file for the time zone you need: * Make a backup of the existing localtime file mv /e...

Linked Resources For .htaccess Reading Here are some great resources to help you wade through .htaccess: * Jackol's Den [1] has a great cheatsheet for .htaccess with a good range of examples for most needs * Apache [2] also has good official doc...

Secure Shell (SSH) provides secure access to the shell environment on your account. Below we've outlined some common issues you may encounter when using SSH, and how you can possibly resolve those issues. COMMON SSH ISSUES \"TOO MANY AUTHENTICATION ...

WHAT ARE SITEMAPS? Sitemaps are designed to provide search engines like Google, Yahoo! and Bing with a list of a website's pages to include in search results. The Google-developed XML Sitemap is the most commonly recommended sitemap format. An XML Sit...

You can easily delete a website backup from within your cPanel account with Softaculous. To delete a website backup: * Log in to your cPanel dashboard * Click Softaculous App Installer in the Software section * Click the Backup icon located in ...

The commands below are ran in Shell (Terminal) so SSH access, which is enabled on your account by default, is required to use them. In the future this page may include compressing/archiving files using a programming language such as PHP or Ruby. GETT...

_Note: you do NOT need to generate/use keys to access your account via SSH._ This tutorial will show you how to generate a public/private SSH key pair on a Windows operation system using PuTTYgen (PuTTY Key Generator) and then install it on your Cir...

We know that it can be very frustrating when you're trying to load your site and it runs slowly! There are a few things to consider when trying to determine what could possibly be causing it to act sluggishly. 'Slow' is a relative term. What may se...

Improving Magento performance is at the top of the list for most professional Magento developers. There's no doubt that enhancing the speed at which Magento performs can only be good for business. One of the most important enhancements you can make ...

You may have changed the hostname on your VPS or upgraded cPanel, and now you see this error when attempting to use WHM or cPanel: "Invalid License File". You're seeing that error because your cPanel license is tied to the hostname on your server. _...

Here are some basic commands to help you get started with Linux Shell commands. If you don't currently have Shell access, you can create a ticket [1] requesting access. Access Shell [2] Log Into the Server [3] View Directories [4] Navigate Directori...

The R1Soft Righteous Continuous Data Protection (CDP) Software runs periodically and takes a "snapshot" of your home directory for each backup point. The R1Soft software keeps backup points so you can roll back website or application changes. We do not...

Type the following command from shell/terminal prompt. It will display the currently running processes. ps -auxww or ps -cef

To learn how to set up a cron job in cPanel, check out this video tutorial: http://www.cirtexhosting.com/tutorials/x3/cpanel-x3-cronjob.html [1] Links: ------ [1] http://www.cirtexhosting.com/tutorials/x3/cpanel-x3-cronjob.html

SSH (secure shell) is available upon request. If you would like SSH access on your account, please mail help@cirtex.com [1] or open a support request [2] and it will be set up as soon as possible. Please include your server IP address [3] and your user...

You need to generate SSH Key ( the private key )on your Linux local computer and then update remote Linux computer or server with the authorized_keys (the public key). 1. Check if .ssh folder already exist under your home directory (/home/user-name...

We've all seen the dreaded 404 error messages that are unfortunately a fact of the internet. If someone is browsing your website and clicks an invalid link they will likely be directed to a vague and boring 404 page… and that's not ideal. With just ...

You can view your error logs in cPanel, which will display the 300 errors of your site. Check this log frequently to keep your site running smoothly. * Navigate and log in to cPanel * In the Logs section click Error Logs * The error reports wil...

In the world of web design and programming, _script_ describes a small non-compiled program written for a scripting language or command interpreter. A _scripting language_, used by developers and web designers, is a programming language that supports ...